Like any business owner, you value convenience, fair and transparent pricing, and an outstanding customer experience. But there’s one thing you value even more: preventing fraud.
At PSiGate, preventing fraud is a top priority. Our industry-leading tools weed out fraud before it even happens, so that both you and your customers can do business with peace of mind. Every purchase on your website has to pass the checkpoints below before it can be completed. And if you’re not sure what settings are best for your business, don’t worry: our friendly tech team will guide you through it all.
Duplicate order check
Flags identical purchases made by the customer accidentally submitting their order twice. The system catches and cancels the second order, ensuring that your customer’s card is only billed once—and you avoid costly chargebacks from the credit card company.
Address Verification Service (AVS)
Ensures that the billing address provided by the customer is the same as the billing address on the credit card account.
Card ID verification (CVC/CVV2/CID)
Confirms that the customer has their card in hand by verifying the three- or four-digit security code on the back of their card.
Verified by Visa/MasterCard Secure Code
These programs, offered by the card companies, let cardholders select a password that verifies that the cardholder is indeed the person making the transaction.
Compares the customer’s location to the geographic location assigned to their computer’s IP address. (For example, a customer who provides a billing address in Canada but whose IP address is elsewhere may be trying to commit fraud.) This tool “red flags” the transaction so you can investigate further or cancel it altogether.
Allow you to blacklist fraudulent repeat purchasers by blocking:
- specific IP addresses
- specific credit card numbers
- e-mail domains (e.g., any address at hotmail.com)
- specific e-mail addresses
- specific countries, cities or regions
Allow you to set the amount of failed purchase attempts a customer can make before they’re blacklisted. This protects you from fraud that involves guessing card numbers and expiry dates—a common tactic of online fraud schemes that target small businesses in particular.