What we are doing during the coronavirus disease (COVID-19)

Due to the developing COVID-19 situation, and our commitment to the health of our customers and staff, we are following the recommendations of the World Health Organization and our government.

Please be assured, we remain available to help you during our regular business hours. If you have any questions or need assistance, please contact PSiGate Merchant Support at merchant.services@psigate.com or call 1-877-374-9444.

If you have personal and confidential information please DO NOT email it, but kindly call.

Please note, with our staff and many customers and partners now working remotely, some phone carriers are reaching capacity. If you phone us and receive a ‘client is unavailable’ message, please try your call again in a few minutes. We appreciate your patience and are working diligently with our carrier to remedy this phone issue.

Thank you for your cooperation as we work through this unprecedented situation.